Effective Date:  24 September 2025

 

At GroovHauz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, billing/shipping address, phone number, and payment details.

• Account Information: Login details, order history, and preferences.

• Usage Data: IP address, browser type, device information, and browsing activity on our site.

• Cookies & Tracking: To improve user experience, analyse traffic, and personalize content.

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2. How We Use Your Information

GroovHauz uses your information to:

• Process and fulfil your orders.

• Communicate order updates, promotions, and brand news.

• Improve website functionality, performance, and customer experience.

• Prevent fraudulent activity and maintain security.

• Comply with legal and regulatory obligations.

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3. Sharing Your Information

We do not sell or rent your personal data. We may share information only with:

• Service Providers: Payment processors, shipping companies, and IT partners.

• Legal Authorities: If required by law, regulation, or to protect our rights.

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4. Data Security

We implement industry-standard security measures (encryption, firewalls, and secure servers) to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

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5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Opt-out of marketing communications at any time.

• Request a copy of the data we hold about you.

• Withdraw consent for certain types of data processing.

To exercise your rights, contact us at: GroovHauzCS@gmail.com
 

6. Cookies Policy

We use cookies and similar technologies to:

• Enhance site performance.

• Remember your preferences.

• Deliver relevant ads and promotions.

You can adjust your cookie preferences in your browser settings.

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7. Third-Party Links

Our website may contain links to external websites. GroovHauz is not responsible for the privacy practices of third-party sites.

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8. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

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10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: groovhauz@gmail.com